Your Daily C’s: Culture, Clarity and Creativity

Would you like to get everyone paddling in rhythm and in the same direction? This program helps managers and employees clarify their roles and responsibilities so they can be maximally productive, harmonious and creative. We’ll develop your mission and action-oriented goals so your team is pulling together instead of pulling apart. The front line will be motivated to care about the bottom line and will be accountable for quality service and results. Perfect for managerial retreats and annual meetings.

“So, You Think I Get Chance?”

This was the heartfelt question posed by a high school student who, until Dinny’s well-received presentation to her school, doubted her potential. Hawaii’s teens need a dose of what’s waiting for them in the “real world.” Dinny tells it like it is – can tatoos cost you a job, is pidgin acceptable in an interview, can you do work you love – and get paid for it, and is it true that ‘It’s not what you know, it’s who you know?” You’ll laugh out loud, relate to the many first-person stories, and re-think the way you’re preparing for a career or college. Ideal program for student assemblies and educators.

Road to Wellness

Is your company concerned about lost productivity due to workplace injuries and stress-related illness? Unfortunately, skyrocketing labor expenses, absenteeism, and rising health costs are often discussed in boardrooms with shrugging shoulders and sighs of “Nothing we can do.” Dinny knows from experience that a well-designed individual and organizational wellness program can reverse and heal a “toxic health” environment. She can organize and initiate a comprehensive “Road to Wellness” program that revitalizes personal and professional commitment to excellence and boosts bottom-line profits. Consulting arrangement based on your group’s needs.

“Help?! There’s Never Enough Time”

Do you have “back burner” issues that have been postponed because you’re too busy with higher priorities? Do you need administrative or legal assistance to update handbooks, create policy manuals, or design systems? Do you want an expert to coordinate your next corporate event, employee orientation, or annual meeting? We’ll work to identify, meet and then exceed your needs so important business activities are being handled in a timely, quality way. How do you spell relief? K-u-k-u-i. Consulting arrangement based on your group’s needs.

Hawaiian Hospitality

Looking for the prefect convention program or keynote for your annual meeting? Whether you’re visiting Hawaii for the first-time or a long-time kamaaina, you’ll enjoy these moving stories of Aloha in action. What does it really mean to have Aloha spirit? How can we demonstrate gracious kokua (cooperation) in our daily interactions? How can we show more lokahi (teamwork) in working with others? Dinny, a 25 year veteran of Hawaii’s Hospitality Industry, shares specific examples of how we all can re-commit to being the quality of person we want to be – even when others aren’t.

Tongue Fu!®
Deflect, Disarm & Defuse Any Verbal Conflict

Would you like to know what to say – when you don’t know what to say? Would you like to learn how to keep your cool under fire? Would you like to learn how to quickly resolve conflicts with customers, co-workers and your kids?

Jerry and Dinny were personally trained by best-selling author Sam Horn on the trade-marked Tongue Fu!® process – a pioneering communication process that teaches us “How to get along with just about anyone, anytime, anywhere.” (Jack Canfield)

We’ll share what to do and say in challenging situations that surely come your way on a daily basis. You’ll learn to choose your battles so you know when to speak up and when to keep silent. You’ll learn how to persuade other people to stop, listen, and see your point of view and how to use humor to handle hassles. We won’t waste time on theories; we’ll focus on ways you can turn resentment into rapport with words that help versus hurt. Ideal for service industries and any organization seeking positive human interactions.

Workplace Violence Prevention

Did you know that many businesses employ “live volcanos” that can explode at any time and cause untold damage to people’s lives and businesses. The warning signs are obvious and numerous – do you know what they are and what to do about these ticking time bombs? Serious, or is it just your imagination? Either one, the issue cannot be ignored.

We’ll bring awareness to your organization, offer strategies for responding to potentially dangerous situations and elevate the importance of care – for a safe, healthful and supportive work environment. Perfect and essential for organizations that value their people and their futures.

PRESENT and UNaccountable - Take Action and Take Back Managerial Control®

Dinny is the author of the upcoming “PRESENT and UNaccountable - Take Action and Take Back Managerial Control.” ® This book embraces the concept of CONTROL which is sorely lacking in most organizations. It features real-life examples pulled from everyday challenges that most managers face and offers SPECIFIC dialogue for handling them with clarity and firmness. With more than 25 years as a Director of Human Resources in the hospitality industry, Dinny is a warm, compassionate person who understands. She has seen first hand in seminars, consulting and in her on work with employees that the pendulum has swung too far and businesses cannot run effectively where too much compassion gets taken advantage of. The seminar offers advice and specific dialogue from the book so readers know exactly what to do the next time employees tell them what they won’t do.